Payment Policy

At Helen & Mark London, we offer secure and reliable payment options to ensure a smooth and safe checkout experience. All available payment methods are displayed during checkout and may vary depending on your location and device.

1. Accepted Payment Methods

We currently accept the following payment methods:

• Credit Card (Visa, Mastercard)

• Apple Pay

• Google Pay

• Shop Pay

All payments are processed in your local currency where applicable.

2. Payment Security

Your payment security is our priority.
All transactions are processed through a secure SSL-encrypted connection. Helen & Mark London does not store or have access to your payment details. Payment information is handled exclusively by certified third-party payment providers.

3. Payment Processing

Orders are only processed once the payment has been successfully completed and confirmed.
If a payment is declined, cancelled, or fails, the order will not be processed.

4. Refunds

If you are entitled to a refund (for example, after an approved return), the refunded amount will be processed within 14 days after the returned item has been received and approved.
Refunds are always issued using the original payment method.

5. Contact

If you have any questions regarding payments or refunds, please contact our customer support team:

Email: info@helenmarklondon.com